NEV Spa & Wellness CFC
Cairo
Arvostelut
Perfect for massage you get the same quality of 5-stars hotel with less prices. The receptionist is great, polite and the whole staff is very professional. All the Masseuse are asians, so you will get the best massage in Egypt.
Had an amazing time there it was so relaxing and aromatic, definitely not the the last time👌🏼👌🏼
The spa has a convenient location in New Cairo and is easy to reach, but unfortunately, my overall experience didn’t live up to the high price point (over 3,000 EGP for one massage). Massage experience: My husband booked me with a masseuse named Daisy, but when I arrived, I was given another masseuse called Apple. No one informed me of the change, and when I asked Apple where Daisy was, she just said she didn’t know. Communication was very difficult as Apple spoke almost no English, which made it hard to explain my needs. Her technique felt very basic and generic—she didn’t adjust to my body or focus on trigger points. The leg and arm massage was okay, but the back massage was poor and felt inexperienced. Facilities: The jacuzzi before the massage was fine, but most of the water streams were very weak—only one was strong. There was also a complete lack of guidance or instructions (e.g., where to change, what to bring, where to leave personal items). Customer service: When I raised my concern at the reception about being booked with one masseuse and given another, the response was dismissive: “If you told me, I could have changed her.” But I did tell the masseuse, and nothing was done. That’s not the level of service I’d expect at this price. Overall: The spa itself shows some wear and tear, the service is not up to standard, and the massage quality didn’t justify the cost. I’ve had much better experiences in Cairo for less. Three stars only because of the convenient location and okay facilities. Otherwise, definitely overpriced.
